Onboarding is structured so you always know where you are, what is next, and what good looks like. We do not put a fixed clock on it: we work to get you live as soon as you and your data are ready. Select a stage to see what happens inside it.
We start by understanding your business and agreeing what a successful onboarding looks like. This stage sets the direction for everything that follows, so the build is right first time.
Output: a signed-off project planWe build the system around the way you work and bring your data in, starting with live work in progress. This is where your team first starts working in Joblogic.
Output: your data in, and live work under wayWe train your team in phases, matched to the way they will actually use the system. People learn what they need for their role, when they need it, so it sticks.
Output: a team that is confident and readyThe full switch. You go live across the business with us alongside you. Your Customer Success Manager has been involved throughout, so nothing is handed over cold.
Output: full operational go-liveOnboarding does not end at go-live. Your Customer Success Manager keeps working with you well beyond launch, focused on making sure you get real, lasting value and a strong return from the platform.
We shape the programme around your size, your setup, and how complex your move is, and your Joblogic sales contact can talk you through exactly what that looks like for you. Depending on your needs, your onboarding draws on some or all of the following.
For teams who want to move at their own pace, with support on hand.
A consultant who runs your implementation end to end.
For complex, multi-site moves that need formal project governance.
You also have access to customer support 24/7. Use it any time, including outside office hours, if you have a specific question while you are getting set up.
The teams that prepare before Discovery tend to have the smoothest start. See exactly where we need you, and check how ready you are.
